Contact Us

We're here to help with any questions or concerns

Email Support

For general inquiries, technical support, or questions about your report

support@wealtharchetype.com

Response time: 24-48 hours

Business Address

Luminosity Lab

[Your Street Address]

[City, State ZIP Code]

[Country]

For legal correspondence only

Frequently Asked Questions

How long does it take to receive my report?

Your personalized archetype report is generated instantly upon payment completion. You should receive it via email within minutes. If you don't receive it within 24 hours, please check your spam folder and contact us.

I didn't receive my report. What should I do?

First, check your spam/junk folder. If you still can't find it, email us at support@wealtharchetype.com with your order number and the email address you used for purchase. We'll resend your report immediately.

Can I get a refund?

Due to the digital nature of our personalized reports, all sales are final. Please review our Refund Policy for complete details.

Is my payment information secure?

Yes. We use industry-standard payment processors (PayPal and Stripe) that are PCI-DSS compliant. We never store your credit card information on our servers.

Can I retake the assessment?

Yes, you can retake the assessment at any time. Each purchase generates a new personalized report based on your current responses.

Is this financial advice?

No. Wealth Archetype is for entertainment and educational purposes only. It is NOT financial advice. Always consult with qualified financial professionals before making financial decisions.

Before You Contact Us

Please include the following information in your email to help us assist you faster:

  • Your order number (if applicable)
  • The email address used for purchase
  • A detailed description of your issue
  • Any relevant screenshots (if technical issue)

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM EST

We respond to all emails within 24-48 hours during business days

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